Park Operations Lead: Energize Guests & Teams

Sky Zone; Ravensworth (VA); On-site; USD 62,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k with company matching

Job summary

Sky Zone, a CircusTrix company, is seeking an Operations Manager to keep our high-energy trampoline parks moving smoothly. You will lead daily execution, supervise team leads and frontline staff, and coach in real time to foster accountability, energy, and care.

You’ll help with hiring, onboarding, and training while ensuring a safe, welcoming environment for guests. This full-time, onsite role requires 2–3 years of supervisory experience in guest-facing settings, strong communication, and

Qualifications

• 2–3 years of formal management or supervisory experience.
• Experience in high-volume, guest-facing environments.
• Strong communication and real-time coaching skills.

Responsibilities

• Supervise team leads and frontline staff during scheduled shifts.
• Coach in real time to build a culture of accountability and energy.
• Oversee daily park operations, staffing, guest flow, and cleanliness.
• Deliver exceptional guest experiences from check-in to check-out.

Skills

Leadership

Communication

Scheduling

Technology proficiency

Tools

MS Office

POS systems

Scheduling software

Reporting dashboards

Job description

Sky Zone, a CircusTrix company, is seeking an Operations Manager to keep our high-energy trampoline parks moving smoothly. You will lead daily execution, supervise team leads and frontline staff, and coach in real time to foster accountability, energy, and care.

You’ll help with hiring, onboarding, and training while ensuring a safe, welcoming environment for guests. This full-time, onsite role requires 2–3 years of supervisory experience in guest-facing settings, strong communication, and