Paris Emergency Medical Dispatcher — Life-Saving Call Center

County Emergency Communications; Paris (AR); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers for Paris, AR. You will receive emergency calls, verify locations and details, and determine response priorities using approved dispatch protocols.

Role may require CPR certification and EMD training. You may coordinate ambulance resources and provide lifesaving instructions while maintaining patient information securely.

Qualifications

• High school diploma or recognized equivalent required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to assess urgency.
• Determine response priority using approved medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualification limits.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Call handling

Communication

Multitasking

Attention to detail

Protocol knowledge

Education

High school diploma

EMD certification

Tools

CPR certification

Job description

County Emergency Communications seeks Emergency Medical Dispatchers for Paris, AR. You will receive emergency calls, verify locations and details, and determine response priorities using approved dispatch protocols.

Role may require CPR certification and EMD training. You may coordinate ambulance resources and provide lifesaving instructions while maintaining patient information securely.