Emergency Medical Dispatcher: 24/7 Critical Call Center

County Emergency Communications; Beirne (AR); On-site; USD 32,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Beirne, AR is seeking Emergency Medical Dispatchers to help coordinate urgent medical responses. You will gather patient and incident details, establish priorities, and support EMS resources as they respond to emergencies.

This role may require overnight shifts, weekends, and overtime. A high school diploma and CPR/EMD certification are commonly required, with employer-specific training provided.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and current Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Beirne, AR is seeking Emergency Medical Dispatchers to help coordinate urgent medical responses. You will gather patient and incident details, establish priorities, and support EMS resources as they respond to emergencies.

This role may require overnight shifts, weekends, and overtime. A high school diploma and CPR/EMD certification are commonly required, with employer-specific training provided.