Emergency Medical Dispatcher — 24/7 Life-Saving Call Center

County Emergency Communications; Friendship (AR); Sur place; USD 35 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Résumé du poste

County Emergency Communications in Friendship, AR, seeks an Emergency Medical Dispatcher to support urgent medical calls. You will gather patient and incident information, establish response priorities, and coordinate EMS resources according to protocol.

Responsibilities include confirming details with callers, providing approved instructions, and maintaining accurate call documentation. Training and CPR/EMD certification may be required; overtime and varied shifts are possible.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMD certification may be required before appointment; consult vacancy for exact qualifications.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through established dispatch protocols.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Formation

High school diploma or equivalent

Description du poste

County Emergency Communications in Friendship, AR, seeks an Emergency Medical Dispatcher to support urgent medical calls. You will gather patient and incident information, establish response priorities, and coordinate EMS resources according to protocol.

Responsibilities include confirming details with callers, providing approved instructions, and maintaining accurate call documentation. Training and CPR/EMD certification may be required; overtime and varied shifts are possible.