Parent Education Administrative Technician

Prince William County Government; Virginia; Sur place; USD 34 000 - 36 000; Temps partiel

Avantages offerts par ce poste

401a and 457 retirement plans

Paid annual leave

Paid personal leave

Paid sick leave

Paid holidays

Group medical/dental/vision plans

Résumé du poste

Prince William County Government seeks an Administrative Technician to serve as the primary contact for participants, instructors, referral partners, and the public. You will support day-to-day operations with the Program Manager and program team in a government setting.

The part-time role (30 hours per week) includes registrations, payments handling, records management, and general office coordination. Evening or weekend support may be required to accommodate program activities.

Qualifications

• High school diploma or GED required.
• 2+ years of admin/customer-service support experience preferred.
• 1+ years of experience handling registrations, schedules, and program records.
• 1+ years of experience reconciling financial records and receipts.

Responsabilités

• Process registrations and inquiries; issue confirmations and reminders.
• Maintain participant databases, attendance, and completion documentation.
• Prepare rosters, class surveys, and manage scheduling pages.
• Handle deposits and cash-handling procedures; coordinate P-card purchases.

Connaissances

Administrative support

Customer service

Registration management

Financial record handling

Microsoft 365

Outlook

Word

Excel

SharePoint

Teams

Spanish

Formation

High school diploma or GED

Outils

None

Description du poste

About This Role:

The Administrative Technician serves as the primary administrative contact for Parent Education participants, instructors, referral partners, and the public. The position works closely with the Parent Education Program Manager and program team to support day-to-day operations.

Key responsibilities include:

• Process walk-in and electronic registrations; respond to routine telephone, email, and in-person inquiries; collect and receipt program fees; and send confirmations, reminders, and schedule changes.
• Maintain the participant database and registration system, including registration, attendance, and class-completion data, and prepare routine completion documentation and certificates.
• Prepare participant rosters and class surveys; maintain the Prince William County web scheduling page; and support class schedules, instructional materials, room arrangements, and routine program communications.
• Prepare program deposits, maintain accurate supporting documentation, and coordinate independent verification in accordance with established cash-handling procedures.
• Upon authorization, serve as a program procurement-card (P-card) holder; make approved purchases, maintain required documentation, and submit transaction records to VCE Business Services for allocation and approval.
• Reconcile assigned program financial records, including registration payments, receipts, deposits, and purchasing documentation; investigate discrepancies and coordinate corrections with Business Services and program leadership.
• Maintain SharePoint files, spreadsheets, participant and class records, and other program documentation in accordance with confidentiality and records-management requirements.
• Provide general administrative support to the Program Manager and program team and occasional logistical support for evening or weekend program activities.

Minimum Requirements:

High school diploma or G.E.D.

Preferences:

• Two or more years of experience providing administrative and customer-service support in an office, educational, human-services, nonprofit, government, or similar environment.
• One or more years of experience managing registrations, schedules, participant or client records, or program databases.
• One or more years of experience handling payments, receipts, deposits, procurement-card transactions, purchasing documentation, or similar financial records.
• One or more years of experience reconciling accounts or financial transactions and researching or resolving discrepancies.
• Two or more years of experience using Microsoft 365 or comparable business applications in a professional setting, particularly Outlook, Word, and Excel; experience with Teams and SharePoint is desirable.
• Professional working or conversational proficiency in Spanish.

Special Requirements:

None identified beyond standard requirements applicable to the position.

Work Schedule:

This is a part-time, benefitted County position working 30 hours per week, Monday through Friday. Specific daily hours will be established by the supervisor based on program and office coverage needs. Occasional evening or weekend work may be required to support program activities.

Hiring Salary Range:

$24.50–$26.00 per hour

We also offer great benefits including:

• 401a and 457 retirement savings and investment plans
• Paid Annual Leave
• Paid Personal Leave
• Paid Sick Leave
• Paid Holidays
• Optional Group Medical, Dental, & Vision Plans
• An Employee Assistance Program (EAP)
• Career Development Opportunities

At-will employment: Positions at Virginia Cooperative Extension-Prince William are in the exempt service of Prince William County. If appointed to the position, employment is at will and may be ended by the employee or employer at any time for any lawful reason, with or without notice.

NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.