Parent Education Administrative Technician

Prince-William-County-Government

Virginia

On-site

USD 34,000 - 36,000

Part time

8 days ago

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Benefits offered by this job

403a/457 retirement options
Paid annual leave
Paid personal leave
Paid sick leave
Paid holidays
Optional benefits (medical, dental, &視

Job summary

The Administrative Technician at Virginia Cooperative Extension–Prince William is a part‑time, benefitted County role that supports the Parent Education Program with registrations, payments, and program coordination. The successful candidate will help families access parenting education and assist staff delivering classes across the community.

The position serves as the primary administrative contact, maintains the participant database, processes deposits, and supports office operations with

Qualifications

  • High school diploma or GED required.
  • Two+ years in administrative or customer‑service support.
  • Experience managing registrations, schedules, or program databases.
  • Experience handling payments, deposits, and financial records.
  • Proficient with Microsoft 365 apps (Outlook, Word, Excel); SharePoint/Teams preferred.
  • Spanish proficiency is a plus.

Responsibilities

  • Process registrations and inquiries; collect fees and send confirmations.
  • Maintain participant records, attendance, and certificates.
  • Support class scheduling, materials, room arrangements, and communications.
  • Prepare deposits and ensure proper documentation; assist with procurement records.
  • Reconcile financial records and resolve discrepancies with staff.
  • Maintain confidential program files and SharePoint documents.
  • Provide general admin support and occasional evening/weekend help.

Skills

Administrative support
Customer service
Microsoft 365
Outlook
Word
Excel
SharePoint
Spanish (conversational)

Education

High school diploma or GED

Tools

SharePoint
Teams
Microsoft 365
Excel
Registration databases

Job description

Virginia Cooperative Extension–Prince William is seeking an organized, service-oriented Administrative Technician to support its Parent Education Program. This part‑time, benefitted County position combines direct service to families with administrative, financial, and program coordination responsibilities. The successful candidate will help participants access parenting education, maintain accurate registration and financial records, and support the staff and instructors who deliver classes throughout the community.

About This Role:

The Administrative Technician serves as the primary administrative contact for Parent Education participants, instructors, referral partners, and the public. The position works closely with the Parent Education Program Manager and program team to support day‑to‑day operations.

Key responsibilities include:
  • Process walk‑in and electronic registrations; respond to routine telephone, email, and in‑person inquiries; collect and receipt program fees; and send confirmations, reminders, and schedule changes.
  • Maintain the participant database and registration system, including registration, attendance, and class‑completion data, and prepare routine completion documentation and certificates.
  • Prepare participant rosters and class surveys; maintain the Prince William County web scheduling page; and support class schedules, instructional materials, room arrangements, and routine program communications.
  • Prepare program deposits, maintain accurate supporting documentation, and coordinate independent verification in accordance with established cash‑handling procedures.
  • Upon authorization, serve as a program procurement‑card (P-card) holder; make approved purchases, maintain required documentation, and submit transaction records to VCE Business Services for allocation and approval.
  • Reconcile assigned program financial records, including registration payments, receipts, deposits, and purchasing documentation; investigate discrepancies and coordinate corrections with Business Services and program leadership.
  • Maintain SharePoint files, spreadsheets, participant and class records, and other program documentation in accordance with confidentiality and records‑management requirements.
  • Provide general administrative support to the Program Manager and program team and occasional logistical support for evening or weekend program activities.
Minimum Requirements:

High school diploma or G.E.D.

Preferences:
  • Two or more years of experience providing administrative and customer‑service support in an office, educational, human‑services, nonprofit, government, or similar environment.
  • One or more years of experience managing registrations, schedules, participant or client records, or program databases.
  • One or more years of experience handling payments, receipts, deposits, procurement‑card transactions, purchasing documentation, or similar financial records.
  • One or more years of experience reconciling accounts or financial transactions and researching or resolving discrepancies.
  • Two or more years of experience using Microsoft 365 or comparable business applications in a professional setting, particularly Outlook, Word, and Excel; experience with Teams and SharePoint is desirable.
  • Professional working or conversational proficiency in Spanish.
Special Requirements:

None identified beyond standard requirements applicable to the position.

Work Schedule:

This is a part‑time, benefitted County position working 30 hours per week, Monday through Friday. Specific daily hours will be established by the supervisor based on program and office coverage needs. Occasional evening or weekend work may be required to support program activities.

Hiring Salary Range:

$24.50–$26.00 per hour

Benefits:
  • 401a and 457 retirement savings and investment plans
  • Paid Annual Leave
  • Paid Personal Leave
  • Paid Sick Leave
  • Paid Holidays
  • Optional Group Medical, Dental, & Vision Plans
  • An Employee Assistance Program (EAP)
  • Career Development Opportunities

At‑will employment: Positions at Virginia Cooperative Extension‑Prince William are in the exempt service of Prince William County. If appointed to the position, employment is at will and may be ended by the employee or employer at any time for any lawful reason, with or without notice.

NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety Click here for the class description

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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