Paratransit Reservations Specialist

MV Transportation; Kent (WA); On-site; USD 31,684 - 32,635; Full time

Benefits offered by this job

Healthcare Benefits

401k plan

Paid Time Off

Paid Holidays

Paid Sick Leave

$1,000 Referral bonus

Job summary

MV Transportation is hiring for a customer service role in Kent, Washington, where you will assist passengers with their trip information, maintain records, and ensure safety and customer satisfaction.

The position starts at $23/hr and offers comprehensive healthcare benefits, retirement options, and generous paid leave. High School diploma and excellent communication skills are required. Join a team committed to service excellence!

Qualifications

• Able to work in a fast‑paced environment.
• Excellent verbal and written communication skills.
• Telephone speaking and/or call center experience.

Responsibilities

• Answer passenger calls collecting trip information.
• Provide system information for new and current passengers.
• Maintain accurate passenger records in the customer database.

Skills

Communication skills

Decision-making skills

Customer service

Computer experience

Attention to detail

Education

High School diploma or equivalent

Tools

Trapeze PASS

Job description

MV Transportation is hiring for a customer service role in Kent, Washington, where you will assist passengers with their trip information, maintain records, and ensure safety and customer satisfaction.

The position starts at $23/hr and offers comprehensive healthcare benefits, retirement options, and generous paid leave. High School diploma and excellent communication skills are required. Join a team committed to service excellence!