Paratransit Operations & Safety Leader

Transdev North America, Inc.; Carson City (NV); On-site; USD 80,000 - 89,000; Full time

Benefits offered by this job

Competitive salary

Vacation

Sick days

Holidays

401(k) retirement plan

Medical, dental and vision

Life insurance

Short-term disability

Long-term disability

Job summary

Transdev North America, Inc. in Carson City, NV, seeks an Operations and Safety Manager to support the General Manager in day-to-day operations across Safety, HR, and Finance. You will oversee driver hiring, disciplinary actions, safety initiatives, and performance reporting to drive quality service.

The role requires paratransit operations and transit supervisory experience, strong regulatory knowledge, and proficiency with Microsoft Office. Flexibility to work extended hours is expected.

Qualifications

• Three years’ experience in paratransit operations.
• Three years of transit supervisory experience.
• Knowledge of regulatory requirements (FTA, DOT, ADA, Drug & Alcohol, DOJ Title VI, and State DOT regulation).
• Computer literate with working knowledge of Microsoft Office.
• The ability to prioritize tasks effectively and manage time effectively.
• The ability to appropriately interact with employees at all levels, including drivers, customers, senior management, client representatives, union officials, and the general public.
• Work extended hours, including weekends and holidays, when needed.
• Demonstrate regular and consistent attendance and punctuality.
• Subject to DOT drug testing.

Responsibilities

• Assists the General Manager in the day-to-day operational oversight of location operations, including Safety, Human Resources, and Finance.
• Administers the driver hiring and compliance process (e.g., interviewing and driver selection, collecting applications, criminal background checks).
• Have direct involvement in hiring, developing, and disciplining drivers and staff.
• Focus on safety, accidents, and customer complaint resolution.
• Provides various reports and analyses, including safety trends. Develops cost-saving recommendations. Performs other duties and projects assigned.
• Assumes first-line supervision of location employees. Ensures company policies and procedures are followed.
• Monitors and evaluates Operations activities. Includes: vehicle on-time statistics, missed runs, customer complaint data, accident data, road call data, and other operations-related functions
• Provides direction and guidance to location trainers. Develop and monitor the contents of classroom training to ensure compliance. Teach classes as required. Schedule and conduct re-certification and retraining.
• Provide assistance and training to drivers and attendants on passenger management and other safety-related issues.
• Performs all other duties as assigned and may assist with other areas based on location needs

Job description

Transdev North America, Inc. in Carson City, NV, seeks an Operations and Safety Manager to support the General Manager in day-to-day operations across Safety, HR, and Finance. You will oversee driver hiring, disciplinary actions, safety initiatives, and performance reporting to drive quality service.

The role requires paratransit operations and transit supervisory experience, strong regulatory knowledge, and proficiency with Microsoft Office. Flexibility to work extended hours is expected.