Paratransit Operations Leader | Scheduling & Budget

Transdev; Concord (CA); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Vacation

Sick days

Holidays

401(k) retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Voluntary long-term disability

Job summary

Transdev is seeking an Operations Manager based in Concord, CA to lead day-to-day operations, supervise operators and dispatch personnel, and coach staff for peak performance. You will coordinate with maintenance to meet service goals and help manage the department budget.

Qualified candidates have a CDL Class B with Passenger endorsement and 3+ years transit supervision experience, plus strong communication and organizational skills.

Qualifications

• High school diploma or GED required.
• CDL Class B or higher with Passenger endorsement and Air brake endorsement or ability to obtain one.
• 3+ years of relevant transit supervisory experience required.
• Thorough knowledge of transit system regulations and operations.
• Working knowledge of Microsoft Word, Excel and relevant database programs.
• Good written and oral communication skills.
• Ability to organize and perform work efficiently; strong attention to details.
• Ability to work effectively with labor; may include labor grievances and negotiations.
• Must be able to work shifts or flexible work schedules as needed.
• Subject to a DOT drug testing and physical if applicable.

Responsibilities

• Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.
• Coordinates with the safety and training department to ensure all safety goals and directives are met.
• Develops Operations department budget.
• May operate a vehicle in revenue service, if necessary.
• Other duties as required.
• Travel requirement outside of immediate area (as a percent): <10%

Skills

Transit supervision experience

Communication skills

Organizational skills

Education

High school diploma or GED

CDL Class B with Passenger endorsement and Air brake endorsement

Tools

Microsoft Word

Excel

Database programs

Job description

Transdev is seeking an Operations Manager based in Concord, CA to lead day-to-day operations, supervise operators and dispatch personnel, and coach staff for peak performance. You will coordinate with maintenance to meet service goals and help manage the department budget.

Qualified candidates have a CDL Class B with Passenger endorsement and 3+ years transit supervision experience, plus strong communication and organizational skills.