Paratransit Eligibility Analyst

Transdev; Chicago, Northern (IL, KY); Hybrid; USD 54,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

2 weeks vacation

Sick days

401(k) plan

Medical insurance

Dental and vision

Life insurance

Job summary

Transdev is seeking an ADA Eligibility Specialist to review paratransit applications, conduct in-person interviews, and perform functional assessments to determine eligibility for ADA paratransit service in Chicago, IL.

You will maintain documentation, provide final determinations to the client, and support transit operations leadership. Minimum 3+ years’ experience with disabilities and ADA regulations, plus strong MS Office skills, are required.

Qualifications

• Bachelor’s degree in Social Services, Rehabilitation, Ancillary Health Care Profession, or a related field.
• 3+ years of professional experience working with individuals with disabilities.
• Experience and knowledge with the Americans with Disabilities Act (ADA) regulations and sensitivity to issues relating to people with disabilities and older adults.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel & PowerPoint).

Responsibilities

• Determines final eligibility based upon the application, interview, functional assessment and any supplemental information.
• Conduct in-person interviews to assess mobility capabilities and review any supplemental information provided.
• Determine what functional assessments the applicant will be required to undergo.
• Provide written eligibility determination documentation to Client within ADA required and contracted time frame.
• Read and interpret ADA paratransit applications, intake forms, and professional verification forms.
• Review interview results and application paperwork and follow up on assessments and professional verification, as needed.
• Assist the leadership team in identifying process improvement opportunities.

Skills

ADA knowledge

Interviewing

Assessment skills

Communication

Education

Bachelor's degree in Social Services

Relevant experience in lieu of degree

Tools

Microsoft Office

Job description

Transdev is seeking an ADA Eligibility Specialist to review paratransit applications, conduct in-person interviews, and perform functional assessments to determine eligibility for ADA paratransit service in Chicago, IL.

You will maintain documentation, provide final determinations to the client, and support transit operations leadership. Minimum 3+ years’ experience with disabilities and ADA regulations, plus strong MS Office skills, are required.