Paratransit Dispatch Specialist Evenings & Weekends

Transdev North America; Allentown (Lehigh County); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Vacation: up to two weeks/year

5 sick days/year

Holidays: 7 standard paid holidays, 4 floating holidays/year

401(k) retirement plan

Medical, dental, and vision insurance

Short-term and long-term disability insurance

Job summary

Transdev North America is seeking a Dispatcher in Allentown, Pennsylvania, to support paratransit route operations. The role involves communicating with drivers, ensuring timely routes, and providing customer support. Candidates must have a valid Driver's License and 3-5 years of dispatching experience. The position offers competitive compensation between $18.00 and $20.00, a robust benefits package including vacation and 401(k), and requires flexibility to work weekends and evenings.

Qualifications

• Valid Driver's License required.
• 3-5 years' experience dispatching.
• Ability to remain flexible in a fast-paced environment.

Responsibilities

• Oversee road service through communication with drivers.
• Provide customer support for various trip concerns.
• Manage emergency situations for vehicle operators.

Skills

Excellent verbal skills

Interpersonal skills

Customer service skills

Problem solving

Analytical skills

Education

High School Diploma or GED

Technical Degree

Tools

Computer skills

Job description

Transdev North America is seeking a Dispatcher in Allentown, Pennsylvania, to support paratransit route operations. The role involves communicating with drivers, ensuring timely routes, and providing customer support. Candidates must have a valid Driver's License and 3-5 years of dispatching experience. The position offers competitive compensation between $18.00 and $20.00, a robust benefits package including vacation and 401(k), and requires flexibility to work weekends and evenings.