Paratransit Dispatch Specialist

University of Georgia; Athens (GA); On-site; USD 25,000 - 30,000; Full time

Job summary

The University of Georgia in Athens, GA seeks a ParaTransit Dispatcher to coordinate staff and vehicles for scheduled pickups, demand response, and other paratransit services. You'll use AVL and scheduling software to support daily operations and ensure passengers stay within their assigned times.

Reporting to the Paratransit Manager, you will fill open shifts, communicate with drivers via radio and phone, and help resolve service issues.

Qualifications

• High school diploma or equivalent.
• Previous ParaTransit experience preferred.
• Class C driver's license required.
• Strong organizational and communication skills with good customer service.

Responsibilities

• Monitor AVL and paratransit scheduling system for schedule adherence.
• Assign vehicles to scheduled service, demand response and special assignments.
• Fill open shifts to meet day-to-day operation needs.
• Provide back-up support as a van operator and coordinate with staff.

Skills

Class C Driver's License

Organizational skills

Verbal/Non-Verbal communication

Customer service skills

Attention to detail

Safe driving record

Education

High school diploma or equivalent

Tools

AVL system

Paratransit scheduling software

Job description

The University of Georgia in Athens, GA seeks a ParaTransit Dispatcher to coordinate staff and vehicles for scheduled pickups, demand response, and other paratransit services. You'll use AVL and scheduling software to support daily operations and ensure passengers stay within their assigned times.

Reporting to the Paratransit Manager, you will fill open shifts, communicate with drivers via radio and phone, and help resolve service issues.