Paratransit Dispatch Specialist

FailSafe Communications; Athens (GA); On-site; USD 25,000 - 29,000; Full time

Job summary

University of Georgia is seeking a ParaTransit Dispatcher to manage staff and vehicles for paratransit operations in Athens area. You will assign resources based on staffing, maintenance, and service needs, ensuring adherence to schedules and SOPs.

The role collaborates with AVL and scheduling software to support day-to-day operations and data for NTd reporting. Applicants must have a high school diploma or equivalent, and a Class C driver’s license, with strong organizational and customer

Qualifications

• High school diploma or equivalent required.
• Class C driver's license required.
• Experience with AVL and paratransit scheduling software preferred.
• Strong organizational and customer service skills.
• Ability to multi-task and follow SOPs.
• Safe driving record required.

Responsibilities

• Monitor AVL and scheduling system for route adherence.
• Assign drivers and vehicles to service and special assignments.
• Fill open shifts and ensure timely coverage.
• Provide back-up support as van operator when needed.

Skills

Class C Driver's License

Organizational skills

Verbal/Non-Verbal communication

Customer service

Attention to detail

Multi-tasking

Safe driving

Education

High school diploma or equivalent

ParaTransit experience (preferred)

Tools

Automatic Vehicle Location (AVL)

Paratransit scheduling software

Job description

University of Georgia is seeking a ParaTransit Dispatcher to manage staff and vehicles for paratransit operations in Athens area. You will assign resources based on staffing, maintenance, and service needs, ensuring adherence to schedules and SOPs.

The role collaborates with AVL and scheduling software to support day-to-day operations and data for NTd reporting. Applicants must have a high school diploma or equivalent, and a Class C driver’s license, with strong organizational and customer