Paralegal

Sage; Atlanta (GA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salaries

Comprehensive health, dental andVision

401(k) retirement match

Paid time off

Parental leave

Tuition reimbursement

Wellness rewards

Career development

Job summary

Sage is seeking a Paralegal for its Legal Innovation Centre in Atlanta. You will support commercial contracting, legal research and drafting, while transforming repeatable work into scalable playbooks and AI-assisted services.

Join a cross-functional team of legal, service design, engineering and operations to deliver practical legal support globally, with hybrid work arrangements in a technology-driven SaaS environment.

Qualifications

• Associates or equivalent experience required; Bachelor's or Paralegal Certificate preferred.
• Strong legal research, analysis and drafting skills.
• Good legal and commercial judgement; ability to work independently within clear boundaries.
• Clear, practical communication; ability to simplify legal requirements for non-lawyers.
• Excellent organisation, attention to detail and ownership to manage multiple priorities.
• Curiosity about improving legal services and interest in AI, automation, workflow design and legal tech.
• Experience with SaaS/software or tech-focused legal services is a plus.

Responsibilities

• Own defined legal requests from intake to resolution using playbooks and escalation routes.
• Review and negotiate commercial contracts; conduct legal research and prepare documents.
• Build relationships with stakeholders and communicate clearly to keep matters moving.
• Apply judgement to identify risks and involve attorneys when needed.
• Create reusable playbooks, templates and self-service resources.
• Help design and improve digital and automated legal workflows with human oversight of AI outputs.

Skills

Legal research

Drafting

Commercial judgement

Communication

Organisation

Attention to detail

Ownership

AI awareness

Education

Associate's, Bachelor's or Paralegal Certificate

Tools

ServiceNow

Wordsmith

Microsoft Copilot

Job description

This is an opportunity to do more than traditional paralegal work. As a Paralegal in Sage’s Legal Innovation Centre, you’ll deliver practical legal support to colleagues around the world while helping us rethink how legal services can be simpler, faster and more scalable.

You’ll take ownership of a broad range of legal requests from initial review through to resolution, using established playbooks and guidance while knowing when to bring in an attorney or specialist. Alongside delivering great support today, you’ll help improve how we work tomorrow by turning repeatable legal work into better playbooks, self-service resources, digital workflows and AI-assisted services.

If you enjoy combining hands-on commercial legal work with technology, problem-solving and continuous improvement, this is a chance to help shape a modern legal service.

You’ll join Sage’s Legal Innovation Centre, working alongside legal, service design, engineering and operations colleagues to deliver effective legal support and improve the experience for the people who use our services.

Key Responsibilities

• Owning defined legal requests from intake through to resolution, applying agreed playbooks and escalation routes.
• Supporting legal teams with commercial contract review and negotiation, legal research, document preparation and other legal matters.
• Building strong relationships with stakeholders, understanding what they need and communicating clearly to keep matters moving.
• Applying sound judgement to identify risks, work within agreed boundaries and involve an attorney or specialist when needed.
• Turning legal knowledge into reusable playbooks, templates, clauses, guidance and self-service resources.
• Helping design, test and improve digital and automated legal workflows, including providing human oversight of AI-assisted outputs and identifying opportunities to simplify processes.

You’ll bring relevant paralegal or legal experience, ideally supporting commercial contracting and negotiation or another fast-moving, business-facing legal service. You’ll be comfortable taking ownership of your work while recognising when a matter needs specialist legal judgement.

We’re looking for:

• An Associate's degree, Bachelor's degree, Paralegal Certificate, or equivalent experience.
• Strong legal research, analysis and drafting skills, with experience applying established playbooks and guidance.
• Good legal and commercial judgement and the confidence to work independently within clear boundaries.
• Clear, practical communication skills and an ability to make legal requirements understandable for non-lawyers.
• Strong organisation, attention to detail and ownership, with the ability to manage multiple priorities and see matters through to completion.
• Curiosity about improving legal services and genuine interest in AI, automation, workflow design and legal technology.
• A customer-focused approach and strong commitment to confidentiality and professional ethics.

Experience within a SaaS, software, technology, platform or subscription business would be valuable, as would exposure to commercial contracts, compliance, intellectual property, investigations or litigation support. Experience with tools such as ServiceNow, Wordsmith or Microsoft Copilot, or involvement in process improvement, knowledge management, service design or change initiatives, would also be welcome.

Perks

• Competitive salaries
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on-demand career development options and ongoing training offerings

#LI-SW1

Legal

United States

Atlanta

Hybrid

Working at Sage means you’re supporting millions of small and mid-sized businesses globally with technology to work smarter and move faster. We build software that reduces busywork so customers can spend less time on admin and more time building their business.

Our colleagues are high-performers who prioritize growth, make bold choices, and focus and galvanize to get things done. They work on meaningful, market-shaping initiatives that stretch their skills, sharpen their craft, and create real customer impact.

Explore our culture and benefits: sage.com/careers/working-at-sage

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, contact [e-mail] .

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.