Papermaking Equipment Field Service Technician

valmet; Appleton (WI); On-site; USD 70,000 - 90,000; Full time

Job summary

Valmet is seeking a Technical Service Representative to provide field service and technical support for papermaking finishing equipment. This customer-facing role is responsible for equipment installation, commissioning, troubleshooting, maintenance, repairs, and operator training.

The ideal candidate will have strong mechanical aptitude and experience supporting industrial equipment within the paper industry or related manufacturing environments.

Qualifications

• Associate or Bachelor degree in Mechanical Engineering, Papermaking Technology, or related field.
• 3–5 years of technical experience in papermaking or related industrial environments.
• Willingness to travel extensively across North America.

Responsibilities

• Provide technical support and advisory services to customers and contractors.
• Assist with equipment installation, startup, and commissioning activities.
• Perform preventive maintenance, troubleshooting, repairs, and field service work.
• Prepare service reports and maintain accurate documentation.
• Train customer personnel on equipment operation and maintenance.
• Conduct site audits and identify opportunities for equipment and process improvements.
• Support customers throughout the United States and North America.

Skills

Field service

Troubleshooting

Customer service

Travel readiness

Mechanical aptitude

Education

Mech Eng / Papermaking Tech

Job description

Valmet is seeking a Technical Service Representative to provide field service and technical support for papermaking finishing equipment. This customer-facing role is responsible for equipment installation, commissioning, troubleshooting, maintenance, repairs, and operator training.

The ideal candidate will have strong mechanical aptitude and experience supporting industrial equipment within the paper industry or related manufacturing environments.