Field Service Specialist

valmet; Beloit (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

Valmet is seeking a hands-on Field Service Specialist to support our Paper Machine Wet End group across North America. You will travel to customer sites, perform on-site and remote troubleshooting, and assist in testing and start-ups of large-scale papermaking equipment.

You’ll join the NA Services team, contributing to moving production and performance forward with strong mechanical and electrical aptitude. Willingness to travel and work in customer environments is essential.

Qualifications

• Strong mechanical and/or electrical aptitude.
• Hydraulic & pneumatic background a plus.
• Good communication and organizational skills required, along with strong PC skills.

Responsibilities

• Travel to customer sites to deliver hands-on field service support.
• Provide remote troubleshooting from offices or home base when applicable.
• Support machine start-ups, testing, and commissioning of equipment.
• Research and prepare for service calls; assist team in field tasks as needed.

Skills

Mechanical aptitude

Electrical aptitude

Hydraulic background

Pneumatic background

Communication skills

Organizational skills

Tools

PC skills

Job description

Looking for a hands-on role in Field Services? This could be your next career move!

Deciding on a new career within Valmet can be an exciting prospect. Continue your development as a Field Service Specialist in our Paper Machine Wet End group.

You’ll? Actually here we need to use plain apostrophes for "You’ll".

You’ll be part of our NA Services team and play a crucial role in supporting our customers' operations by ensuring their equipment is running at optimum levels. You'll work with cutting edge technology and tools to support the performance of the large-scale papermaking equipment at our customers' facilities located across North America. You may even have the ability to travel overseas to support targeted projects, participate in machine start ups, or assist in testing customer equipment to be delivered in North America.

On a day-to-day basis you might be traveling to the customer site to deliver critical hands-on support, or you might provide remote troubleshooting assistance from our offices. At times you may also be supporting others in the field while you research and prepare for your own service calls. In the end, our goal is to provide the highest level of commitment and service to our customers in order to move their production and performance forward.

Our focus is on finding individuals with a strong background in mechanical experience. Strong mechanical skills but no previous work in the paper industry. We're willing to train and work with the right candidate. You'll be part of a group of knowledgeable Service experts who can provide support and guidance. Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations.

What you'll need

We're looking for individuals who are self-motivated and enjoy learning new things. Strong mechanical and or electrical aptitude; hydraulic & pneumatic background a plus; good communication and organizational skills required, along with strong PC skills.

Travel Requirement

Ability to travel approximately 50-80% of the time, including overnight travel as needed.

We Offer

We offer a dynamic work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and energetic setting. We're looking for team-oriented people with a willingness to learn and contribute to our customers' success.

Where everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together to provide solutions and services to our customers. Our commitment to moving our customers' performance forward requires creativity, technological know-how, innovation, service mindedness - and above all, team work! Find your new career at Valmet.