Panel Recruitment & Market Research Associate

United States Digital Space LLC; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

The M3 Group’s QQFS division seeks a Project Recruitment & Panel Specialist to coordinate global and regional respondent recruitment for healthcare market research projects. You will reach out to M3 Global Research panelists, schedule interviews, and manage panel building and engagement across Scandinavia.

Responsibilities include ensuring monthly recruitment targets, handling inquiries via the support system, maintaining relationships with panel members, and collaborating with the Project

Qualifications

• Fluency in Dutch and English.
• Exhibit clear and effective communication both verbally and written with diverse audiences.
• Proficient PC skills including Microsoft Office tools, Internet, Social Media, e-mails and tools required within assigned responsibilities.
• Detail oriented with excellent analytical and investigative skills.
• Ability to ask probing questions, respond effectively and accurately, and ensure audiences feel supported.

Responsibilities

• Recruit respondents by phone for projects and carry out cold calling to recruit respondents on allocated projects.
• Schedule interviews and plan recruitment solutions to maximize internal resources and minimize outsource costs.
• Provide updates to the project management team on progress, results and action plans to deliver studies on time.
• Flag concerns to senior management when recruitment progress is off track.
• Ensure outsource targets for allocated markets are achieved.
• Meet monthly registrations targets and execute panel-building initiatives in Scandinavia and other markets.
• Call new registrants to confirm/update emails and reactivate accounts.
• Handle inquiries and complaints across multiple systems and follow up to ensure resolution.
• Build and maintain strong relationships with panel members through timely communication.
• Provide high quality support to M3 Global Research members via telephone and email/support ticket communication.
• Investigate fraud respondents and complete verification for new members.

Skills

Dutch language

English language

Communication skills

Analytical skills

Microsoft Office

Tools

Microsoft Office

Job description

The M3 Group’s QQFS division seeks a Project Recruitment & Panel Specialist to coordinate global and regional respondent recruitment for healthcare market research projects. You will reach out to M3 Global Research panelists, schedule interviews, and manage panel building and engagement across Scandinavia.

Responsibilities include ensuring monthly recruitment targets, handling inquiries via the support system, maintaining relationships with panel members, and collaborating with the Project