Custom Recruitment Coordinator (Spanish Speaking) - EU hours

M3USA; Maryland; Remote; USD 40,000 - 64,000; Full time

Job summary

M3USA is seeking a Custom Recruitment Coordinator to design and execute tailored recruitment plans for qualitative and quantitative studies. This role supports multiple projects and collaborates with PMs to ensure timely delivery within budget.

You will leverage various recruitment platforms and tools to maximize respondent reach and data quality. The ideal candidate will have a bachelor’s degree, MR experience, fluency in Spanish and English, strong communication, and the ability to prioritize

Qualifications

• Bachelor's degree or equivalent preferred.
• Relevant coursework in market research or healthcare preferred, but not required.
• Fluent in Spanish and English; strong written and verbal communication.

Responsibilities

• Coordinate recruitment efforts for up to 25 live projects to maintain knowledge in MR recruitment.
• Utilize proprietary MR recruitment systems, bulk email/SMS platforms, surveys, and social media.
• Attend project meetings with PMs and share action plans.
• Develop and execute custom recruitment strategies to maximize internal sample.
• Communicate recruitment updates to internal teams via email or meetings.
• Identify alternative strategies to improve response rate and reduce costs.

Skills

Exceptional written and verbal comunic

Fluent in Spanish and English

Self-motivated and able to prioritize

Autonomous and team collaboration

Education

Bachelor’s degree or equivalent preferred

Relevant coursework in market research or healthcare

Tools

Microsoft Office (Excel)

Job description

About M3:

A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

About the Business Unit:

M3 EU delivers market research and healthcare technology services to large pharmaceutical clients across Europe. Based within M3 EU Central Services, this role owns M3's global sustainability compliance programme end to end - spanning EcoVadis performance, carbon and emissions reporting, supplier and procurement due diligence, and sustainability governance and policy across M3's business units - ensuring our credentials and supporting documentation stand up to scrutiny during Master Services Agreement (MSA) negotiations, contract renewals and client questionnaires.

Role Mission:

TheCustom RecruitmentCoordinatoris responsible forcreating and implementingaCustomRecruitmentplan onallocatedQualitative and Quantitative projectsandexecutingtherelatedCustomRecruitment tasks,ensuring their successful delivery within the provided budget and timelines. TheCustomRecruitment Assistantliaises withotherstakeholdersof projectstoincrease number of internal completesdeliveredandensure panel growth.

Essential Duties and Responsibilities:

Including, but not limited to the following:

• Have an excellent understanding ofCustomrecruitmentstrategiesfor quantitative and qualitative studies; collaborate with Project Stakeholders to bestutilizeavailable options for maximum results.
• Coordinate Custom recruitmenteffortsfor up to25 live projects tomaintainthe knowledge and experience on market research recruitment for quantitative and qualitative studies.
• Demonstrate complete confidence on using all recruitment platforms and tools,including but not limited toproprietary systemsfor managing market research recruitment, external and internalbulkemail/SMSplatforms,surveysystems(limited),social media,and variousothermarketingand multi-mediaplatforms.
• Attend IKO and project related meetings with PMs for projects assignedand share noteson agreed plan of action.
• Create a custom recruiting strategy on projects assigned,initiateand/or execute tasks as outlined,monitoringprogress, andadjustingrecruiting strategy to ensure themaximuminternal sample is achieved to meet client needs andmaintainprofit targets.
• Recommend alternative internal sampling strategies to maximize internal completes.
• Communicate recruitment updates, status, and issues to internal project teams through email, meetings or as agreedinregular intervals.
• EnsureCustom Recruitmentactionsare completed in line withrequiredtimelinesfor all assigned projects.
• Proactively seek alternativeCustom Recruitmentstrategies and provide ideas to improve response rate and reduce costs in each project.
• Assistthe team in developing custom recruitment strategies togrowmembership of the M3 Global Research panel.
• Provide insightful and relevant feedback on projects feasibility based on gathered market intelligence upon desk research.
• Provide constructive feedback to the line manager andassistin bringing ideas on areas where M3 sampling, emailing, and reporting tools can be improved in their functionality.

Education and Training Required:

• Bachelor’s degree or equivalent preferred
• Relevant coursework in market research or healthcarepreferred, butnotrequired.

Minimum Experience:

• 0– 1year of market research experience

Knowledge, Skill, Ability:

• Exceptional written and verbal communication skills, withdemonstratedknowledge of English grammar rules
• Fluent inSpanishandEnglish
• Strong Microsoft Office skills(Excel)and quick learner ofnew technologies/software
• Must have basic math skills, with the ability to calculate incidence rate, response rates profit, etc
• Interest / natural curiosity orpreviousexperience /exposure within the healthcare space
• Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success
• Ability towork autonomously and in a team environment to successfully meet study specific and departmentalobjectives.
• Self-motivated and able to (re)prioritize tasks throughout the workday
• Exceptional time management, organizational skills, attention to detail and ability to multitask

CompanyDisclaimer: This job descriptiondoes notrepresentan all-exhaustivelist of allfunctionsand the employee maybe requiredto performadditionalduties as assigned by the manager and the company.Thecompany reserves the right to revise thisjob description at any time.

Additional Information

*Working hours: EU time zone

Please submit your CV in English

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