Pan-Asian Restaurant Manager: Guest Experience Leader

P.F. Chang's; Lancaster (Lancaster County); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Comprehensive Benefits

Quarterly bonuses

Management training program

Employee referral program

Exclusive discounts

Lucky Cat Fund assistance

Job summary

P.F. Chang's is seeking a hands-on Restaurant Manager to lead both front-of-house and back-of-house operations in a busy, high-volume environment. You will develop and empower a team, drive service quality, and ensure memorable dining experiences for Guests while upholding our PRIDE values.

Anchored in our commitment to excellence, Passion, Respect, Innovation, Discipline, and Excellence, you will motivate staff, manage costs, and contribute to restaurant performance and guest satisfaction daily.

Qualifications

• 1–3 years of progressive restaurant leadership experience in high-volume, full-service setting.
• Must be at least 21 years old with a high school diploma or equivalent (college coursework in hospitality, culinary arts, or business is a plus).
• Maintain all required food safety, alcohol service, and company training certifications as per state/local requirements.

Responsibilities

• Recruit, onboard, train, coach, and develop Team Members; build leadership bench strength and maintain a high-performing workplace.
• Champion food and beverage quality, preparation, presentation, and service standards.
• Deliver memorable hospitality by coaching service, menu knowledge, speed of service, and Guest recovery.
• Maintain a spotless, safe, and guest-ready environment through sanitation checks and preventive maintenance.
• Drive sales growth, manage labor and food costs, and participate in inventory and ordering.
• Support local marketing, community outreach, and brand-building initiatives.

Skills

Leadership

Team coaching

Problem solving

POS technology

Labor management

Cost controls

Education

High school diploma or equivalent

Tools

POS systems

Job description

P.F. Chang's is seeking a hands-on Restaurant Manager to lead both front-of-house and back-of-house operations in a busy, high-volume environment. You will develop and empower a team, drive service quality, and ensure memorable dining experiences for Guests while upholding our PRIDE values.

Anchored in our commitment to excellence, Passion, Respect, Innovation, Discipline, and Excellence, you will motivate staff, manage costs, and contribute to restaurant performance and guest satisfaction daily.