Palliative Care & Clinical Programs Director

Highmark Health; Pittsburgh (Allegheny County); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Highmark Health is seeking a senior leader to direct the palliative and supportive care function of Well in Place in Pittsburgh. You will implement the clinical program, align with Medical Directors to ensure best practices and clinical quality, and lead a multidisciplinary team other duties as assigned.

Responsibilities include guiding hiring decisions, developing policies, and monitoring quality programs while driving continuous improvement and collaboration across departments to achieve

Qualifications

• 5+ years in a PA-C or CRNP role.
• 5+ years in a management or leadership role.
• 5+ years of Project/workgroup Leadership.
• BLS certification required.

Responsibilities

• Lead hiring decisions, coaching and development, rewards and recognition, performance management and staff productivity.
• Plan, organize, staff, direct and control day-to-day operations of the department; develop and implement policies and programs; may have budgetary responsibility.
• Develop and monitor clinical quality programs with Medical Directors and direct reports.
• Act as Executive Sponsor for continuous improvement initiatives.
• Lead a team to develop new processes and workflows to enhance program efficiency, staff satisfaction and patient outcomes.
• Collaborate with Management and Risk Assessment to work toward shared outcomes.
• Collaborate with Workforce Operations team.
• Ensure decisions are driven by data and follow a problem-solving methodology.
• Partner with enterprise departments on projects related to care delivery, shared savings, and organizational goals.
• Assess readiness for strategic growth including increased caseload geography and care delivery model.
• Provide vision for incorporating population health strategies into workflow.

Skills

People Leadership

Continuous Improvement

Quality Assurance

Interdisciplinary Team Work

Oral and Written Communication

Leadership Across Disciplines

Delivery of Virtual Healthcare Visits

Customer Service Skills

Relationship Building

Collaboration with Medical Directors

Education

Physician Assistant or Master's in Nursing

Job description

Highmark Health is seeking a senior leader to direct the palliative and supportive care function of Well in Place in Pittsburgh. You will implement the clinical program, align with Medical Directors to ensure best practices and clinical quality, and lead a multidisciplinary team other duties as assigned.

Responsibilities include guiding hiring decisions, developing policies, and monitoring quality programs while driving continuous improvement and collaboration across departments to achieve