Pallet Controller & Logistics Administrator

OpenKrill; EE. UU.; A distancia; USD 55.000 - 85.000; Jornada completa

Descripción de la vacante

OpenKrill is seeking a Pallet Controller to manage pallet accounts, reconcile transactions and control costs across operations. The role ensures balances are accurate, discrepancies are resolved and pallet-related expenses are kept under control.

You will support returns, order administration, warehouse reporting and ongoing process improvements, collaborating with customers, transport providers and internal teams to maintain efficient, compliant logistics.

Formación

• Experience in warehouse, logistics, inventory or supply chain administration.
• Strong analytical and reconciliation skills.
• Intermediate to advanced Microsoft Excel skills.
• Excellent attention to detail and data accuracy.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities and meet deadlines.

Responsabilidades

• Manage all CHEP, LOSCAM and company-owned pallet accounts.
• Reconcile pallet transactions between internal systems, customer accounts and pallet providers.
• Investigate and resolve pallet discrepancies, shortages and customer claims.
• Monitor pallet balances, transfers, recoveries and hire charges.
• Liaise with customers, transport providers and pallet suppliers regarding pallet account issues.
• Ensure accurate pallet reporting and provide regular performance updates to management.
• Identify opportunities to reduce pallet losses and associated costs.
• Assume ownership of stock returns and product return processes.
• Develop and maintain a structured returns management process.
• Monitor outstanding returns and ensure timely resolution.
• Investigate recurring return issues and recommend corrective actions.
• Maintain accurate returns reporting and documentation.
• Support customer service activities relating to stock, pallet and logistics enquiries.
• Manage administrative activities associated with customer orders.
• Coordinate the closure of completed orders, particularly made-to-order customer orders.
• Liaise with internal stakeholders to ensure customer requirements are met and administrative processes are completed accurately.
• Assist in the management of customer portals and customer-related documentation.
• Prepare and maintain operational reports relating to pallets, returns and warehouse activities.
• Support inventory-related administrative processes as required.
• Assist with the development and maintenance of operational records, reports and KPI tracking.
• Support continuous improvement initiatives within warehouse and logistics operations.
• Provide administrative support to Goods In operations as business requirements evolve.

Conocimientos

Warehouse experience

Logistics administration

Inventory administration

Analytical skills

Reconciliation skills

Excel

Attention to detail

Communication

Stakeholder management

Multi-tasking

Herramientas

WMS

ERP

CHEP

LOSCAM

Descripción del empleo

OpenKrill is seeking a Pallet Controller to manage pallet accounts, reconcile transactions and control costs across operations. The role ensures balances are accurate, discrepancies are resolved and pallet-related expenses are kept under control.

You will support returns, order administration, warehouse reporting and ongoing process improvements, collaborating with customers, transport providers and internal teams to maintain efficient, compliant logistics.