Palantir Field Operations & Training Analyst

Barbaricum; Shiloh (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

Barbaricum is seeking a Field Service Representative (FSR) Analyst with Palantir platform expertise to support federal customers. You will train analysts, embed with users, and help develop new Palantir use cases across global sites.

You will work desk-side and in classroom settings, build dashboards, stay current with platform features, and collaborate with Palantir engineering to surface gaps. Domestic/international travel up to 25% may be required.

Qualifications

• U.S. citizenship is required for government contracts.
• Experience with Palantir platforms (Foundry, Gotham, Gaia) is required.
• Ability to train users and troubleshoot Palantir-related issues.

Responsibilities

• Provide desk-side training to analysts.
• Train analysts and operators in classroom settings.
• Embed with user groups to understand workflows.
• Develop relationships with users and surface use case gaps.
• Build initial dashboard products and assist users with questions.
• Stay current on Palantir features and capabilities.
• Staff the Help Desk and collaborate with Palantir engineering to troubleshoot issues.
• Provide timely feedback to Palantir engineering about product issues.
• Communicate product or user issues to the Palantir team.

Skills

Palantir Foundry

Palantir Gotham

Palantir Gaia

Training delivery

Customer engagement

Troubleshooting

Communication skills

Travel readiness

Job description

Barbaricum is seeking a Field Service Representative (FSR) Analyst with Palantir platform expertise to support federal customers. You will train analysts, embed with users, and help develop new Palantir use cases across global sites.

You will work desk-side and in classroom settings, build dashboards, stay current with platform features, and collaborate with Palantir engineering to surface gaps. Domestic/international travel up to 25% may be required.