Paint Store Sales Associate – Customer-First, $21/hr

The Pittsburgh Paints Company; Philadelphia (Philadelphia County); On-site; USD 43,000 - 64,000; Full time

Job summary

The Pittsburgh Paints Company is seeking a Store Sales Associate to join the US Commercial team and deliver an exceptional customer experience in a fast-paced retail environment. You will assist retail and contractor customers with product recommendations, color matching, order support, and outstanding service.

Reporting to the Store Manager, the Store Sales Associate helps drive sales success while maintaining a clean, organized, and customer-focused store environment.

Qualifications

• Must be at least 18 years of age.
• Valid driver’s license required.
• Customer service experience preferred with a team-focused approach.
• Strong communication skills and ability to work with customers in a professional manner.
• Ability to use a computer and keyboard for order processing and customer support.
• Ability to work scheduled hours based on business needs.
• Ability to lift up to 80 pounds occasionally and 40–60 pounds routinely.
• Ability to operate a hand truck or material handling equipment.

Responsibilities

• Provide exceptional customer service by understanding customer needs and recommending the right products and solutions.
• Assist retail and contractor customers with product selection, color matching, and order processing.
• Mix, tint, and match paint products according to customer specifications.
• Build knowledge of Pittsburgh Paints Company brands, products, and store processes.
• Process customer orders and payments through phone, in-person, online, and email channels.
• Support sales initiatives and contribute to achieving store sales goals.
• Load, drive, and deliver customer orders via company vehicle.
• Resolve customer concerns and escape issues when needed.
• Safely handle, load, unload, and organize products for stocking and order fulfillment.
• Maintain a clean, safe, and organized store environment.
• Support daily store operations and team priorities as needed.

Skills

Customer service experience

Strong communication

Computer use

Job description

The Pittsburgh Paints Company is seeking a Store Sales Associate to join the US Commercial team and deliver an exceptional customer experience in a fast-paced retail environment. You will assist retail and contractor customers with product recommendations, color matching, order support, and outstanding service.

Reporting to the Store Manager, the Store Sales Associate helps drive sales success while maintaining a clean, organized, and customer-focused store environment.