Paint Store Lead: Expert Customer Advisor

Dunn-Edward; Visalia (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Dunn-Edwards is seeking a Lead Sales Associate to deliver exceptional customer service and drive sales in our Visalia store. You will role model performance, assist homeowners and professionals, and mentor other associates on product knowledge and store operations.

You will process orders via phone, email, and in person, maintain stock, execute planograms, and uphold safety and brand standards while supporting store goals and customer satisfaction throughout the day.

Qualifications

• Experience delivering customer service in a retail environment.
• Proven ability to upsell and meet sales targets.
• Strong written and verbal communication skills.

Responsibilities

• Connect with customers, assess needs, and offer appropriate solutions.
• Ensure on-shelf availability and stock levels; maintain clean, organized store floor.
• Process orders and transactions via in-person, phone, or email.
• Model professional behavior and uphold Dunn-Edwards brand standards.
• Support store operations and safety policies as a positive team member.

Skills

Customer service

Sales skills

Communication

Teamwork

Tools

POS system

Inventory management

Job description

Dunn-Edwards is seeking a Lead Sales Associate to deliver exceptional customer service and drive sales in our Visalia store. You will role model performance, assist homeowners and professionals, and mentor other associates on product knowledge and store operations.

You will process orders via phone, email, and in person, maintain stock, execute planograms, and uphold safety and brand standards while supporting store goals and customer satisfaction throughout the day.