Paint Store Customer Success & Sales Specialist

The Sherwin-Williams Company; West Hartford (CT); On-site; USD 28,000 - 36,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #705240 in West Hartford, CT. You will assist customers in person and over the phone, determine needs, and recommend Sherwin-Williams products and services to achieve sales goals.

You will maintain product knowledge, process transactions, stock displays, and support deliveries as needed. The role requires high levels of customer satisfaction and adherence to store policies.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.

Skills

Customer service

Retail sales

Cash handling

Inventory management

Product knowledge

Education

High School diploma

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #705240 in West Hartford, CT. You will assist customers in person and over the phone, determine needs, and recommend Sherwin-Williams products and services to achieve sales goals.

You will maintain product knowledge, process transactions, stock displays, and support deliveries as needed. The role requires high levels of customer satisfaction and adherence to store policies.