Paint & Customer Experience Specialist

The Sherwin-Williams Company; East Derby (CT); On-site; USD 22,000 - 30,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #701864 in Derby, CT. The role focuses on helping wholesale and retail customers select the right Sherwin-Williams products and solutions, resolving concerns, and maintaining product quality and visuals.

Responsibilities include assisting customers, processing sales, stocking shelves, tinting and mixing products, and supporting deliveries.

Qualifications

• Exhibits strong customer service skills and the ability to meet sales goals.
• Demonstrates product knowledge and the ability to recommend solutions.
• Willingness to work flexible hours including evenings/weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Process sales transactions accurately and follow policies and procedures.
• Maintain in-stock conditions and present merchandise attractively.
• Assist in deliveries and loading/unloading as needed.

Skills

Customer service

Sales performance

Product knowledge

Multilingual (spanish)

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #701864 in Derby, CT. The role focuses on helping wholesale and retail customers select the right Sherwin-Williams products and solutions, resolving concerns, and maintaining product quality and visuals.

Responsibilities include assisting customers, processing sales, stocking shelves, tinting and mixing products, and supporting deliveries.