Paint Store Customer Specialist & Tinting Expert

Sherwin-Williams Co.; Visalia (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

Sherwin-Williams Co. in Visalia, CA is seeking a Customer Service Specialist to assist customers in person and by phone, present suitable paint products, and help achieve store sales goals.

You will handle transactions, stock displays, and assist with deliveries while maintaining product knowledge and high service standards. The role emphasizes building trust with customers, meeting monthly and quarterly sales targets, and staying updated on product features and store policies.

Qualifications

• Must have at least a High School diploma or GED.
• Have at least one year of experience in delivery, retail, or customer service.
• Experience selling paint and paint-related products is preferred.
• Bilingual abilities, including Spanish, are advantageous.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.

Skills

Customer service

Sales

Delivery

Retail

Bilingual

Spanish

Education

High School diploma or GED

Job description

Sherwin-Williams Co. in Visalia, CA is seeking a Customer Service Specialist to assist customers in person and by phone, present suitable paint products, and help achieve store sales goals.

You will handle transactions, stock displays, and assist with deliveries while maintaining product knowledge and high service standards. The role emphasizes building trust with customers, meeting monthly and quarterly sales targets, and staying updated on product features and store policies.