Paint & Customer Solutions Specialist

The Sherwin-Williams Company; Georgetown (TX); On-site; USD 24,000 - 30,000; Full time

Job summary

The Sherwin-Williams Company in Georgetown, TX seeks a Store Associate to support retail and wholesale customers, determine needs, and recommend solutions. You will ensure excellent service, process sales, and maintain store displays while staying current with product features.

Expect to greet customers, assist via phone, lift up to 70 lbs as needed, and work evenings/weekends. A high school diploma or GED is preferred; bilingual English/Spanish is a plus and prior paint or tinting experience is

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must be able to retrieve material from shelves and lift/carry up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.
• If internal to Sherwin-Williams, you must have received at least a "meets expectations" rating on your most recent performance appraisal.
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales skills

Bilingual English/Spanish

Communication

Cash handling

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Georgetown, TX seeks a Store Associate to support retail and wholesale customers, determine needs, and recommend solutions. You will ensure excellent service, process sales, and maintain store displays while staying current with product features.

Expect to greet customers, assist via phone, lift up to 70 lbs as needed, and work evenings/weekends. A high school diploma or GED is preferred; bilingual English/Spanish is a plus and prior paint or tinting experience is