In-Store Paint Sales & Service Specialist

The Sherwin-Williams Company; Elkhart (IN); Presencial; USD 19.000 - 27.000; Jornada completa

Descripción de la vacante

The Sherwin-Williams Company is seeking a Customer Service Specialist to support both wholesale and retail customers at Store #1241 in Elkhart, IN. The role focuses on identifying customer needs, recommending products, and ensuring prompt issue resolution to maximize satisfaction.

This full-time position emphasizes accurate transactions and adherence to store standards. Pay starts at $16.50 per hour, with duties including tinting/mixing, stocking, deliveries, and maintaining product displays.

Formación

• Must be at least eighteen years old.
• Must be legally authorized to work in the country of employment without sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to retrieve material from shelves and lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.
• If internal to Sherwin-Williams, you must have received at least a "meets expectations" rating on your most recent performance appraisal.
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Responsabilidades

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.

Conocimientos

Customer service

Sales

Communication

Multilingual

Educación

High School diploma or GED

Herramientas

Tinting equipment

Descripción del empleo

The Sherwin-Williams Company is seeking a Customer Service Specialist to support both wholesale and retail customers at Store #1241 in Elkhart, IN. The role focuses on identifying customer needs, recommending products, and ensuring prompt issue resolution to maximize satisfaction.

This full-time position emphasizes accurate transactions and adherence to store standards. Pay starts at $16.50 per hour, with duties including tinting/mixing, stocking, deliveries, and maintaining product displays.