Paint Store Customer Solutions & Sales Specialist

The Sherwin-Williams Company; Pawleys Island (SC); On-site; USD 38,000 - 41,000; Full time

Job summary

The Sherwin-Williams Company seeks a Customer Service Specialist to support wholesale and retail customers within a 30-mile radius of Store #2615, 10707 Ocean Highway, Pawleys Island, SC 29585. You will determine needs, answer product questions, and recommend solutions to maximize satisfaction and sales.

This full-time role requires English and Spanish communication, the ability to lift up to 70 lbs, and availability for evenings and weekends. Starting pay is $18.50/hr.

Qualifications

• Must be at least 18 years old
• Must be legally authorized to work in the United States
• Must read, write, comprehend, and communicate in English
• Must read, write, comprehend, and communicate in Spanish
• Must have a valid, unrestricted Driver's License
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work evenings and weekends
• Internal to Sherwin-Williams, you must have a meeting rating (3) on your most recent performance appraisal
• Internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales

Bilingual (English/Spanish)

Driver's license

Education

High school diploma or GED

Tools

Tinting and mixing equipment

Job description

The Sherwin-Williams Company seeks a Customer Service Specialist to support wholesale and retail customers within a 30-mile radius of Store #2615, 10707 Ocean Highway, Pawleys Island, SC 29585. You will determine needs, answer product questions, and recommend solutions to maximize satisfaction and sales.

This full-time role requires English and Spanish communication, the ability to lift up to 70 lbs, and availability for evenings and weekends. Starting pay is $18.50/hr.