Paint Sales & Service Specialist

The Sherwin-Williams Company; North Myrtle Beach (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company in North Myrtle Beach, SC is seeking a Customer Service Specialist to support both wholesale and retail customers. You will determine needs, answer product questions, and recommend the right solutions while maintaining high quality visuals and store standards.

This full-time role emphasizes outstanding service, prompt issue resolution, and consistent achievement of sales targets in a retail setting. Strong communication is essential.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• If internal to Sherwin-Williams, must have a 'meets expectations' rating and HR Cloud courses completed.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks; assist in making deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Cash handling

Inventory control

Delivery coordination

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in North Myrtle Beach, SC is seeking a Customer Service Specialist to support both wholesale and retail customers. You will determine needs, answer product questions, and recommend the right solutions while maintaining high quality visuals and store standards.

This full-time role emphasizes outstanding service, prompt issue resolution, and consistent achievement of sales targets in a retail setting. Strong communication is essential.