Paint Store: Customer Service & Tinting Specialist

Socket.dev; Smithfield (NC); On-site; USD 20,000 - 28,000; Part time

Job summary

Sherwin-Williams is hiring a part-time Customer Service Specialist for Store #3371 in Smithfield, NC. You will work with wholesale and retail customers, determine needs, and recommend solutions while maintaining high store standards.

The position focuses on delivering excellent service, meeting sales goals, and handling product tinting and stocking duties. Candidates should be 18+, legally eligible to work in the U.S., and able to lift up to 50–70 lbs.

Qualifications

• Must be 18+ years old.
• Must be legally eligible to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs regularly and up to 70 lbs occasionally.
• Evenings and weekends availability.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Multilingual

Education

High School diploma or GED

Tools

Tinting equipment

Driver's license

Job description

Sherwin-Williams is hiring a part-time Customer Service Specialist for Store #3371 in Smithfield, NC. You will work with wholesale and retail customers, determine needs, and recommend solutions while maintaining high store standards.

The position focuses on delivering excellent service, meeting sales goals, and handling product tinting and stocking duties. Candidates should be 18+, legally eligible to work in the U.S., and able to lift up to 50–70 lbs.