Paint Store Customer Experience Specialist

The Sherwin-Williams Company; New York (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid time off

Military leave

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to support store operations at Store #723955 in Amsterdam, NY. You will assist customers, answer questions about products, and help ensure exceptional service while contributing to sales and merchandising efforts.

Responsibilities include handling transactions, tinting and mixing products, stocking shelves, and maintaining store displays. This role emphasizes customer satisfaction and accurate, policy-driven operations.

Qualifications

• Minimum age 18 or older.
• Legally authorized to work without sponsorship now or in future.
• Valid, unrestricted Driver's License.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.

Skills

Customer service

Sales

Communication

Spanish language

Education

High School diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to support store operations at Store #723955 in Amsterdam, NY. You will assist customers, answer questions about products, and help ensure exceptional service while contributing to sales and merchandising efforts.

Responsibilities include handling transactions, tinting and mixing products, stocking shelves, and maintaining store displays. This role emphasizes customer satisfaction and accurate, policy-driven operations.