Paint Store Customer Experience Specialist

Sherwin-Williams Co.; Corpus Christi (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Sherwin-Williams in Corpus Christi, TX is hiring a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend products. The role requires resolving customer concerns, maintaining product quality, and supporting sales goals while handling in-store transactions.

You will interact with customers in person or by phone, stay updated on product features, and keep displays neat and organized. Bilingual abilities are a plus, and Spanish proficiency is valued.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work without visa sponsorship.
• Must have a valid, unrestricted Driver’s License.
• Able to lift up to 50 lbs. frequently and 70 lbs. occasionally.
• Willing to work evenings and weekends.
• Sherwin-Williams internal rating: must meet expectations.
• HR Cloud eLearning courses completed for current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Cash handling

Multilingual

Spanish

Education

High School diploma or GED

Job description

Sherwin-Williams in Corpus Christi, TX is hiring a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend products. The role requires resolving customer concerns, maintaining product quality, and supporting sales goals while handling in-store transactions.

You will interact with customers in person or by phone, stay updated on product features, and keep displays neat and organized. Bilingual abilities are a plus, and Spanish proficiency is valued.