Paint Store Customer Experience Pro

The Sherwin-Williams Company; Bluffton (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

The Sherwin-Williams Company is hiring a Customer Service Specialist to support both wholesale and retail customers. The role emphasizes delivering exceptional service, understanding product needs, and recommending the right solutions while ensuring accurate transactions and stock management.

This position requires strong communication, the ability to lift items, and flexibility to work evenings or weekends to meet store goals and growth objectives.

Qualifications

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Responsibilities

• Provide excellent sales service and meet store goals.
• Assist customers in person and by phone by determining needs and presenting appropriate products and services.
• Process sales transactions accurately and in line with policies.
• Stock shelves and set up displays.
• Maintain in-stock conditions and a presentable area.
• Support deliveries and loading/unloading as needed.
• Stay knowledgeable about products and available options.

Skills

Customer service

Sales

Cash handling

Retail experience

Education

High School diploma or GED

Tools

Cash register

Tinting equipment

Mixing equipment

POS system

Job description

The Sherwin-Williams Company is hiring a Customer Service Specialist to support both wholesale and retail customers. The role emphasizes delivering exceptional service, understanding product needs, and recommending the right solutions while ensuring accurate transactions and stock management.

This position requires strong communication, the ability to lift items, and flexibility to work evenings or weekends to meet store goals and growth objectives.