Paint Store Customer Champion & Sales Expert

Sherwin-Williams; Tulsa (OK); On-site; USD 24,000 - 30,000; Full time

Job summary

Sherwin-Williams in Tulsa, OK is seeking a Customer Service Specialist to support wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. The role emphasizes prompt resolution of concerns and maintaining high quality and display standards while helping the store achieve sales goals.

Responsibilities include in-person and phone assistance, processing transactions, stocking and displaying products, tinting and mixing as needed, and ensuring

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver’s License.
• Ability to lift up to 50 lbs, frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.

Skills

Customer service

Sales

Communication

Multilingual

Education

High School diploma or GED

Tools

Tinting equipment

Cash handling

Job description

Sherwin-Williams in Tulsa, OK is seeking a Customer Service Specialist to support wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. The role emphasizes prompt resolution of concerns and maintaining high quality and display standards while helping the store achieve sales goals.

Responsibilities include in-person and phone assistance, processing transactions, stocking and displaying products, tinting and mixing as needed, and ensuring