Paint Sales & Service Specialist

Sherwin-Williams Co.; Fort Wayne (IN); On-site; USD 18,000 - 26,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist to support store operations in Fort Wayne, IN. The role emphasizes assisting customers, answering product questions, and driving sales in a fast-paced retail environment.

The position requires 18+ years old, legal work status in the U.S., a valid driver's license, and the ability to lift up to 50 lbs. Spanish language skills are a plus. The starting pay is $16/hour for this full-time store-based role.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship.
• Valid, unrestricted Driver’s License.
• Ability to lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Retail sales

Cash handling

Spanish language

Education

High School diploma

Tools

Tinting equipment

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist to support store operations in Fort Wayne, IN. The role emphasizes assisting customers, answering product questions, and driving sales in a fast-paced retail environment.

The position requires 18+ years old, legal work status in the U.S., a valid driver's license, and the ability to lift up to 50 lbs. Spanish language skills are a plus. The starting pay is $16/hour for this full-time store-based role.