Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Westfield (IN); Presencial; USD 19.000 - 28.000; Tempo integral

Resumo da vaga

The Sherwin-Williams Company in Westfield, Indiana, is hiring for a full-time Customer Service Specialist at Store #1448. The role focuses on assisting customers, answering product questions, and recommending solutions while maintaining high satisfaction and store standards.

The position requires bilingual English/Spanish communication, a valid US driver’s license, and the ability to lift up to 50 lbs. Starting pay is $17.05 per hour, with potential to grow through meeting sales goals and

Qualificações

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship for employment now or in the future.
• Must read, write, comprehend, and communicate in English and Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• Internal Sherwin-Williams employees must meet performance expectations.
• Must have completed HR Cloud eLearning courses for current position.

Responsabilidades

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive trust with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain precise work order files and formulas.
• Pull appropriate products from the floor or warehouse.
• Tint and mix products to customer specs.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks and assist deliveries as needed.
• Maintain in-stock and presentable areas.
• Remain knowledgeable on products and options available.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Conhecimentos

Customer service

Sales

Communication

Bilingual English/Spanish

Cash handling

Formação

High School Diploma or GED

Ferramentas

Tinting equipment

Mixing equipment

Descrição da vaga

The Sherwin-Williams Company in Westfield, Indiana, is hiring for a full-time Customer Service Specialist at Store #1448. The role focuses on assisting customers, answering product questions, and recommending solutions while maintaining high satisfaction and store standards.

The position requires bilingual English/Spanish communication, a valid US driver’s license, and the ability to lift up to 50 lbs. Starting pay is $17.05 per hour, with potential to grow through meeting sales goals and