Full-Time Paint Sales & Customer Experience Specialist

Jobtome; Village of Weston (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend products. The role involves sales support, in-store and phone assistance, and delivering excellent service while meeting sales goals.

Candidates must be 18+, legally eligible to work in the U.S., bilingual in English and Spanish, with a valid driver's license and the ability to lift up to 70 lbs. This is a full-time, in-store role near Schofield, WI.

Qualifications

• Must be 18 years or older.
• Authorized to work in the United States without sponsorship.
• Able to read, write, understand, and speak English.
• Able to read, write, understand, and speak Spanish.
• Valid, unrestricted Driver's License.
• Able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willing to work evenings and weekends.
• Sherwin-Williams internal staff must meet expectations in performance reviews.
• Completion of HR Cloud eLearning courses for current role.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales experience

Bilingual English/Spanish

Retail environment

Cash handling

Education

High School diploma

Tools

POS experience

Job description

Sherwin-Williams is hiring a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend products. The role involves sales support, in-store and phone assistance, and delivering excellent service while meeting sales goals.

Candidates must be 18+, legally eligible to work in the U.S., bilingual in English and Spanish, with a valid driver's license and the ability to lift up to 70 lbs. This is a full-time, in-store role near Schofield, WI.