Paint Sales & Customer Experience Specialist

The Sherwin-Williams Company; Laurinburg (NC); On-site; USD 18,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company in Laurinburg, NC is seeking a Store Associate to help customers, explain Sherwin-Williams products, and contribute to meeting store sales goals while upholding high visual and service standards.

This role is based at Store #2175, requires 18+ years, a valid driver’s license, and the ability to lift heavy items. Spanish language ability is a plus; training covers safety, inventory, and customer service.

Qualifications

• Must be at least 18 years old and legally authorized to work in the United States.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends as needed.
• Internal to Sherwin-Williams, must have a 'meets expectations' rating on most recent performance appraisal.
• Must have completed HR Cloud eLearning courses for current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Cash handling

Driver's license

Delivery coordination

Bilingual

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Laurinburg, NC is seeking a Store Associate to help customers, explain Sherwin-Williams products, and contribute to meeting store sales goals while upholding high visual and service standards.

This role is based at Store #2175, requires 18+ years, a valid driver’s license, and the ability to lift heavy items. Spanish language ability is a plus; training covers safety, inventory, and customer service.