Paint Retail Specialist - Customer Service & Sales

Sherwin-Williams; Town of Queensbury (NY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Dental & vision

Retirement plan

Paid time off

Job summary

Sherwin-Williams in Queensbury, NY seeks a Customer Service Specialist to assist customers in person and by phone, identify needs, and recommend products. You will help wholesale and retail customers while ensuring high service levels and accurate transactions.

The role focuses on achieving sales goals, maintaining clean, well-stocked displays, tinting and mixing products as needed, and supporting deliveries. Candidates should be at least 18 and able to lift up to 50 lbs frequently.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Cash handling

Multilingual communication

Driver's license

Education

High School diploma or GED

Tools

POS system

Tinting equipment

Job description

Sherwin-Williams in Queensbury, NY seeks a Customer Service Specialist to assist customers in person and by phone, identify needs, and recommend products. You will help wholesale and retail customers while ensuring high service levels and accurate transactions.

The role focuses on achieving sales goals, maintaining clean, well-stocked displays, tinting and mixing products as needed, and supporting deliveries. Candidates should be at least 18 and able to lift up to 50 lbs frequently.