Paint Retail Specialist - Customer Experience & Sales

The Sherwin-Williams Company; Orem (UT); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

The Sherwin-Williams Company in Orem, UT is seeking a friendly Customer Service Specialist to assist wholesale and retail customers, identify needs, and recommend Sherwin-Williams products to improve their projects. You will answer questions, resolve concerns, and maintain high product quality and store standards.

You will handle sales transactions, stock shelves, tint and mix products, and assist with deliveries as needed while striving to meet monthly and yearly sales goals.

Formación

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Ability to retrieve from shelves and lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsabilidades

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks and assist in deliveries.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Conocimientos

Customer service

Sales

Retail experience

Cash handling

Physical ability

Multilingual

Educación

High School diploma or GED

Herramientas

Tinting equipment

Mixing equipment

POS system

Descripción del empleo

The Sherwin-Williams Company in Orem, UT is seeking a friendly Customer Service Specialist to assist wholesale and retail customers, identify needs, and recommend Sherwin-Williams products to improve their projects. You will answer questions, resolve concerns, and maintain high product quality and store standards.

You will handle sales transactions, stock shelves, tint and mix products, and assist with deliveries as needed while striving to meet monthly and yearly sales goals.