Paint Retail Customer Success & Sales Specialist

Sherwin-Williams Co.; Maplewood (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist to assist in-store and over the phone, determine customer needs, and recommend paint-related solutions. The role focuses on delivering excellent service while supporting sales goals.

Responsibilities include handling transactions, tinting and mixing products, stocking displays, and assisting with deliveries as needed. Bilingual abilities are aPlus.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship for employment now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.

Skills

Customer service

Delivery experience

Paint sales

Bilingual

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist to assist in-store and over the phone, determine customer needs, and recommend paint-related solutions. The role focuses on delivering excellent service while supporting sales goals.

Responsibilities include handling transactions, tinting and mixing products, stocking displays, and assisting with deliveries as needed. Bilingual abilities are aPlus.