Paint Retail Customer Experience Pro

Socket.dev; Chanhassen (MN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

Flexible Spending Accounts (FSAs)

Disability insurance

Retirement plan

Paid time off

Job summary

Sherwin-Williams in United States, Minnesota, Chanhassen, is hiring a Full-time Customer Service Specialist to assist customers in-store and over the phone, determine needs, and present appropriate products. The role emphasizes prompt issue resolution, maintaining high store standards, and meeting sales targets in a retail environment.

The position requires lifting up to 50 lbs, a valid driver’s license, and eligibility to work in the U.S. with a starting wage of $18.85 per hour.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Willing to work evenings and weekends as needed.
• Internal Sherwin-Williams employees must have meets expectations rating and HR Cloud eLearning completion.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Multilingual

Communication skills

Retail sales

Education

High School diploma or GED

Job description

Sherwin-Williams in United States, Minnesota, Chanhassen, is hiring a Full-time Customer Service Specialist to assist customers in-store and over the phone, determine needs, and present appropriate products. The role emphasizes prompt issue resolution, maintaining high store standards, and meeting sales targets in a retail environment.

The position requires lifting up to 50 lbs, a valid driver’s license, and eligibility to work in the U.S. with a starting wage of $18.85 per hour.