In-Store Paint & Customer Solutions Expert

The Sherwin-Williams Company; Hamilton (NJ); On-site; USD 19,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company in Hamilton, NJ is seeking a Customer Service Specialist for Store #5066. The role focuses on assisting wholesale and retail customers, answering questions about Sherwin-Williams products, and recommending the right solutions to meet client needs.

You will help drive sales, stock shelves, tint and mix products, and process transactions while maintaining high standards of product quality and store presentation. A team-oriented, customer-focused approach is essential.

Qualifications

• Minimum age 18 and legal work authorization.
• Valid, unrestricted driver’s license.
• Ability to lift up to 50 lbs regularly and up to 70 lbs occasionally.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries as needed.

Skills

Customer service

Sales

Cash handling

Delivery coordination

Spanish language

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Job description

The Sherwin-Williams Company in Hamilton, NJ is seeking a Customer Service Specialist for Store #5066. The role focuses on assisting wholesale and retail customers, answering questions about Sherwin-Williams products, and recommending the right solutions to meet client needs.

You will help drive sales, stock shelves, tint and mix products, and process transactions while maintaining high standards of product quality and store presentation. A team-oriented, customer-focused approach is essential.