Paint & Customer Service Specialist (Part-Time)

The Sherwin-Williams Company; Papillion (NE); On-site; USD 19,000 - 27,000; Part time

Job summary

The Sherwin-Williams Company in Papillion, NE is seeking a part-time Customer Service Specialist for Store #703204. The role involves assisting customers in person and by phone, identifying needs, and recommending suitable Sherwin-Williams products to maintain high standards of service and store presentation.

Responsibilities include processing transactions, stocking shelves, tinting and mixing products, supporting deliveries, and helping meet monthly/quarterly/yearly sales targets.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales

Communication

Teamwork

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company in Papillion, NE is seeking a part-time Customer Service Specialist for Store #703204. The role involves assisting customers in person and by phone, identifying needs, and recommending suitable Sherwin-Williams products to maintain high standards of service and store presentation.

Responsibilities include processing transactions, stocking shelves, tinting and mixing products, supporting deliveries, and helping meet monthly/quarterly/yearly sales targets.