Paint & Customer Service Specialist

The Sherwin-Williams Company; Plano (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #707290 in Plano, TX. You will assist customers, process transactions, tint and mix products, and help meet store sales goals while maintaining product quality and visual standards.

Responsibilities include advising customers, stocking shelves, delivering excellent service in person or over the phone, and supporting deliveries as needed. Experience in retail or paint-related products is a plus.

Qualifications

• Minimum 18 years of age.
• Legally authorized to work without sponsorship now or in the future.
• Valid, unrestricted Driver's License.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Cash handling

Product knowledge

Bilingual Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #707290 in Plano, TX. You will assist customers, process transactions, tint and mix products, and help meet store sales goals while maintaining product quality and visual standards.

Responsibilities include advising customers, stocking shelves, delivering excellent service in person or over the phone, and supporting deliveries as needed. Experience in retail or paint-related products is a plus.