Paint & Customer Experience Specialist

Sherwin-Williams; Pittsburgh (Allegheny County); On-site; USD 19,000 - 28,000; Full time

Job summary

Sherwin‑Williams at Store #701268, 3603 Library Rd, Pittsburgh, PA 15234, is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend products. You will handle sales transactions, tinting, and stock management while ensuring high customer satisfaction.

The role emphasizes meeting sales goals, maintaining product quality, and staying knowledgeable about Sherwin‑Williams offerings to provide excellent service.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Able to lift up to 50 lbs frequently and 70 lbs occasionally.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Process sales transactions accurately and in line with store policies.
• Stock shelves, pull products, tint and mix as needed, and maintain store displays.
• Meet monthly, quarterly, and yearly sales goals and contribute to inventory control.

Skills

Customer service

Sales

Communication

Bilingual Spanish

Education

High school diploma or GED

Tools

Point-of-Sale (POS) system

Job description

Sherwin‑Williams at Store #701268, 3603 Library Rd, Pittsburgh, PA 15234, is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend products. You will handle sales transactions, tinting, and stock management while ensuring high customer satisfaction.

The role emphasizes meeting sales goals, maintaining product quality, and staying knowledgeable about Sherwin‑Williams offerings to provide excellent service.