Paint & Customer Experience Specialist

The Sherwin-Williams Company; Destin (FL); On-site; USD 18,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company in Destin, FL seeks a Customer Service Specialist at Store #2914 to assist wholesale and retail customers, recommend suitable products, and resolve issues to maximize client satisfaction. Focus on meeting store sales goals while delivering high service levels.

The role involves in-store and phone interactions, product knowledge, and collaboration with the delivery team to ensure smooth operations and customer delight.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and 70 lbs on occasion.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Spanish

Multilingual

Phone service

In-person service

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Destin, FL seeks a Customer Service Specialist at Store #2914 to assist wholesale and retail customers, recommend suitable products, and resolve issues to maximize client satisfaction. Focus on meeting store sales goals while delivering high service levels.

The role involves in-store and phone interactions, product knowledge, and collaboration with the delivery team to ensure smooth operations and customer delight.