Paint & Customer Experience Specialist

Sherwin-Williams; Fort Walton Beach (FL); On-site; USD 18,000 - 28,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist for Store #2980 in Fort Walton Beach, FL. You will assist customers, handle sales, and ensure store standards while achieving sales goals.

The role involves delivery support and possible minor lifting, with a focus on superior service in a fast-paced retail environment. The position requires flexibility to work evenings and weekends and a commitment to staying knowledgeable about product features and promotions.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to retrieve material from shelves and floor stacks and lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Age 18+

Work authorization

Driver's license

Lifting up to 50–70 lbs

Flexible hours

Education

High School diploma or GED

Job description

Sherwin-Williams is hiring a Customer Service Specialist for Store #2980 in Fort Walton Beach, FL. You will assist customers, handle sales, and ensure store standards while achieving sales goals.

The role involves delivery support and possible minor lifting, with a focus on superior service in a fast-paced retail environment. The position requires flexibility to work evenings and weekends and a commitment to staying knowledgeable about product features and promotions.